Booking in progress. How to book air tickets

The Airbnb service is suitable not only for tourists and active travelers, but also for homeowners who want to rent it out. Let's look at how to work with the site if you rent out housing.

Working with the Airbnb service begins with registration. On the main page, select the “Receive Guests” tab.

Let's start work. Register, accept the rules for using the service, and bind your phone number.

We will place the first advertisement for housing for rent:

Adding a property to Airbnb

Using the example of one apartment in Yekaterinburg, we will step by step analyze the process of adding your own apartment or house to the Airbnb website.

basic settings

Step 1. We indicate what we will rent. In my case, this is a house, an apartment. What will be available to guests? We choose “entire housing”. Although in Europe a private room or a shared room is very popular.

We indicate how many baths. If the apartment has a separate toilet, it is considered half the bathroom. In the Russian Federation this is not so developed, but in Europe the “guest toilet” is popular, i.e. separate toilet without shower.

Where the housing is located - indicate the address. Keep calm, the exact address Apartments/houses will only be visible to guests with confirmed reservations.

Indicate what amenities you offer - select from the list. Be careful! If you indicate something, but it is not in the apartment (for example, air conditioning or working Wifi), then there will be problems with guests.

Some hosts offer guests breakfast or dinner - this is not necessary, but it attracts more clients.

What facilities can guests use?

Step 2. Show the property, tell us about it. Upload photos of housing. Short description. Who is the housing suitable for? You can provide any additional information in the description below.

Enter the name of your ad, 60 characters available. Think about the headline and how to make your home stand out from your competitors.

Step 3. Prepare to receive guests.

We indicate our requirements for guests. There are standard requirements; in addition, you can request some of your own.

You can add “No bad ratings” and that the guest has already booked on Airbnb. In this way, you will protect yourself from inadequacy, but will lose newcomers to the site.

State house rules for guests. Is it possible to smoke, throw parties, bring pets, etc.

If guests break your rules (which they previously agreed to when booking), you can cancel your reservation online without penalty to you.

Next, we set up the booking calendar. How often do you want to receive guests? How many days in advance should guests notify you of arrival, what time of arrival. For Russia, it is better to issue an alert on the same day.

How far in advance can I book accommodation with you? Most offer up to 6 months. As a rule, people plan their vacation or business trip in advance.

How long can guests stay at your property?

When can you receive guests? Select dates when reservations are not available. If the apartment is not ready yet, just block your calendar for this month.

We set the price. The system automatically suggests average prices for your region. You can set up “smart prices”, i.e. the price will vary within a certain range depending on demand.

For the first guests, you can set a 20% discount for a review. You need this to attract your first clients.

Offer guests a discount who books for a long period of time. For example, for a week's stay, a 20% discount, for a month - 50%.

That's all! You can always edit all booking settings.

How does the booking work?

And Airbnb has 2 booking systems. Instant- standard option, as it was on the booking. The guest goes to the website, finds suitable accommodation and immediately books it.

Booking via request. The guest sends a reservation request to the host, the host reads it and can either confirm the request or cancel.

Recently, the Airbnb service has been switching everyone to instant booking, because... it is more convenient for guests. And in return, the owners have the opportunity to cancel the reservation if you are not comfortable with it, and you will not be charged a fine.

The host can always change the requirements for the guest before booking.

Nuances

Today, buying air tickets through ticket offices and agencies seems like a last century method. Every year, more and more airline passengers prefer to book tickets online. There are specialized websites through which you can reserve your favorite seats on the plane and buy tickets. This is very convenient: you don’t have to go to the other end of the city and wait in long lines at the ticket office. Just one click of the mouse from your computer from anywhere in the world is enough – and your air ticket booking is complete!

The ticket you choose must be paid within 24 hours from the date of order. Otherwise, the reservation is automatically canceled and the ticket becomes available for ordering by other passengers. When paying, use a Visa or MasterCard credit card, or even better, if the reservation system allows, use electronic money.

In order not to miss the chance to purchase a ticket at the lowest price, regularly monitor price dynamics. It may be more profitable for you to buy an air ticket online with departure from a neighboring city, and the return point will be Arkhangelsk. Sometimes it is more economical to travel to a neighboring city by land transport , thereby winning in the price of the flight. Preferably booking roundtrip air tickets: In this case, flights will also be cheaper for you. In addition, if you immediately have return tickets in hand, then you save yourself the hassle of searching and purchasing return tickets for a suitable date. Airline workers are familiar with incidents when a person took a one-way flight and could not find a suitable return ticket. Be prudent in advance - and this won’t happen to you!

If you for some reason changed your mind about flying on the selected day, but was made, contact the agency whose details are indicated in the email confirming your ticket reservation. Any Big City Russia, including Arkhangelsk, has a network of offices and branches of the largest companies selling plane tickets, so there should not be any problems with finding a ticket delivery point. If there is no office of your agency in the city, call the contact number indicated in the letter or on the tickets.

And finally, we remind you that Air ticket booking is a popular service, and therefore there is scammers and speculators, creating thematic sites. Use only trusted Internet resources, do not go to dubious sites. We advise you to use the largest airline ticket search engine AviaSales.

We remind you that we, as a community of independent travelers, to save on travel:
- buy cheap air tickets on Aviasales,
- book hotels on RoomGuru
- rent apartments, houses or rooms on AirBnb (bonus from us 1263 rubles),
- we look for a rental car in advance at,
- we do insurance (required!) online through

Publication date: 2013-07-05

The information in the article is periodically updated; it is currently current as of August 2016

Welcome, tourists and travelers! In this article we will dwell in detail on the question of how to book a hotel yourself. There is nothing complicated about this. First, it is important to decide what type of number you want to receive. Next, you need to understand the difference between booking systems and hotel search engines.

content:

Hotel reservation systems- huge catalogs containing hundreds of thousands of hotels. There are at least several dozen such systems. The largest brands in the Russian-speaking market are such brands as booking.com, ostrovok.ru and agoda.com, and the leader of the international one is the same booking.com (expedia.com, hotels.com and venere.com come close to it). As you can see, we have already counted six systems, although there are others - not so popular, but this does not mean that they do not have interesting offers. Therefore, in order not to visit every booking system (in the hope of finding the best price), special hotel search engines have appeared.

Hotel search engines- aggregators that search for hotels using booking systems, compare and select best deals, so that the tourist can quickly make the final choice. That is, search engines are not involved in providing booking services - their job is to search and compare hotels. The booking procedure itself takes place on the corresponding website of the booking system. There are only two similar Russian-language hotel search engines - roomguru.ru and hotellook.ru. Naturally, their use allows you not only to significantly save time, but also to book hotels cheaper.

Room rate

When searching for a hotel room, pay attention to any information, especially small print. Be careful, some online hotel booking systems indicate room rates without taxes and fees. Such tricky tariffs are very common with agoda.com and hotels.com. To find out the real cost of the room, you need to start the booking procedure, but stop at the stage of entering your bank card details (if you need personal data, you can enter obviously incorrect ones).

Cancellation of hotel reservation

Booking a hotel online does not exclude the possibility of canceling the room. If canceled in advance, the service is free. However, if there is little time left before check-in (usually 5-10 days before check-in), then the tourist must pay a cancellation fee. There are options when the date is set to the penultimate day of arrival. These are the booking conditions that are most in demand among experienced tourists. The amount of the fine is usually equal to the cost of one night's stay at the hotel.

Booking special discount offers or promotions

Such offers are always attractive in terms of cost, but they include two serious drawbacks - the need for full payment at the time of booking and the inability to cancel the reserved room. What does this mean? You may be denied a visa, you may cancel your vacation, or other circumstances beyond your control may arise, which means your reservation will turn into a waste of money. When agreeing to a special offer, you must be 100% sure that the trip will take place.

We would especially like to draw the attention of first-time tourists who, as a rule, do not distinguish a special offer from a regular one. You can regularly find topics on travel forums where one or another reservation system is condemned for refusing to cancel a reservation. Let's explain. Even if you read " NNNNN.com does not charge any fees for changing or canceling reservations", this does not mean that the rules of the reservation system do not indicate the following " The cost of the reservation is refunded if you cancel it no later than X days before your arrival date, provided that your reservation is not marked PREPAID/NOT REFUNDABLE." The term “PREPAID/NOT REFUNDABLE” is where the nuance lies.

Payment for hotel reservation

When paying for a reserved room, there are two options: prepayment (that is, payment at the time of booking) and payment upon stay (on the day of arrival or on the day of departure). At the same time, for bookings that are paid upon check-in, a forced measure is used such as blocking a certain amount of money on a bank card (in order to verify the tourist’s intentions, as well as guarantee payment for a possible cancellation of the booking). We remind you once again that prepayment and blocking are different things. Prepayment is the debiting of funds from the tourist’s card, and blocking is the “freezing” of funds, which will subsequently be “unfrozen” and returned to the account within 5-30 days (depending on the bank). The conditions and amount of the blocking amount are determined by each hotel individually (as a rule, the amount is equal to the cost of one night’s stay). The timing of blocking also varies - sometimes it occurs on the day of booking, and sometimes it occurs 5-10 days before arrival. In some cases, the hotel may block a symbolic amount (for example, 1 euro) just to check whether the bank card of the future guest is valid.

• booking.com - a booking system in which payment is made upon receipt of your stay;
• agoda.com and hotels.com are booking systems that require prepayment;
• ostrovok.ru is a booking system in which the client can independently choose one of two options (the price difference is 3-15%).

Of course, experienced tourists prefer to pay for hotel services upon their stay. This gives much more freedom, and most importantly, the opportunity to leave the hotel or get a discount if the living conditions and service do not meet the declared level. What awaits a tourist who has already paid for his stay? The maximum is a heartfelt and sincere apology for the inconvenience. There will be no talk of any compensation or the opportunity to get your money back to settle in another place. The hotel staff understands perfectly well that a tourist leaving in 7-10 days simply will not sue. Having made an advance payment, you will have to be content with what you have chosen. Although, there is a remedy for this - take the time to first study reviews and comments about the hotel on the Internet. View search results for photos of the hotel and its rooms. Some tourists even use Google Maps' Street View service to "wander" around the hotel. .

Important! Prepayment does not in any way affect the tourist’s right to cancel a room reservation. The conclusion from the conditions of prepayment, payment and blocking of funds on a bank card is the following - carefully read the conditions for booking a hotel online (if you don’t know a foreign language well, use only Russian-language services).

How do you pay upon arrival?

You can pay for hotel services in cash or by credit card. However, there is a nuance here regarding the part of the funds that were blocked (frozen) as a guarantee. Sometimes this is a relatively small amount, and sometimes it is a very substantial amount. The inconvenience is that you need to pay for accommodation services in full immediately, and the blocked amount will be returned only after a few weeks. For a tourist who often runs out of money at the end of a vacation, this can become a serious problem.

An excellent way out of this situation is to write off the blocked amount in favor of the hotel with an additional payment of the remaining amount. However, be aware that hotel employees are absolutely not obliged to do this. You can only ask for it in the hope that they will understand your position. In rare cases, such situations can go to extremes. For example, when the full amount for the stay has been blocked and is waiting to be unblocked (according to the rules of your booking), and you are required to pay for the room separately. Of course, the blocked amount will sooner or later be returned, but how inconvenient it is to feel “without money with money.”

Russian-speaking support service

We strongly advise novice travelers to book hotels only on Russian-language websites. This way you can significantly reduce the likelihood of missing important details. Even more significant is the presence of a 24-hour Russian-language support service, which you can call not only while at home, but also Abroad. As a rule, if a tourist encounters real difficulties, it happens at the time of check-in/check-out. This is why we recommend booking.com, ostrovok.ru and agoda.com. With them, you can always tell about what happened in your native language and not worry about solving the problem.

A good support service is the main argument in the eternal dilemma (but only for first-time tourists) of how best to book hotels - using a reservation system or on the hotel’s official website. Please note that the second option can only rarely cost you less, since almost all hotels sign agreements with booking systems under which they are required to adhere to a common pricing policy.

Regionality of different hotel reservation systems

Some online hotel booking systems differ in that they focus on one geographic region. It is here that you can find the largest database of hotels in a particular country. For example, venere.com specializes in Italy, hrs.com - in the Benelux countries, agoda.com - in Asian countries, sawadee.ru.com - in Thailand, expedia.com and hotels.com - in the USA.

Hotel reservation confirmation for visa

Confirmation of a booked hotel room is necessary primarily for obtaining a visa (if the country has a visa regime). It can also be useful to explain the purpose of your visit when crossing the border.

For an embassy (consulate or visa center) It is best to receive booking confirmation by fax, since not all such representative offices accept emails. It is recommended that you first write down the names of all persons requiring a visa on the hotel voucher, and then ask the hotel to fax it on letterhead. In rare cases, the embassy may request confirmation of prepayment for a hotel room.

Booking confirmation for check-in at the hotel

After booking a hotel room, the tourist receives a special hotel voucher(hotel voucher). It is available in your personal account on the reservation system website, and is also sent by email. Be sure to check each item on your hotel voucher. If you find any inaccuracies, please contact support. Some experienced tourists advise writing a letter to the hotel 7-10 days before the trip to clarify whether everything is in order with your reservation.

When checking into the hotel, only the reservation code is important. It is not necessary to print your hotel voucher, but it is necessary to have access to it electronically. If the room has not been paid for, and you plan to check in late, inform the hotel manager about this (otherwise your absence may be mistaken for a no-show, and the room may be given to another client). To do this, write a letter, or even better, make a change to your reservation (there is a corresponding field there). The period of time during which the tourist is required to check into the hotel is indicated in the hotel voucher (for example, “Check-in YYYY-MM-DD from 14:00 - 00:00”).

Best Price Guarantee

The realities of the modern struggle for clients are such that almost all hotel booking systems provide a guarantee service best price. Of course, there are many conditions and different “ifs” in it, but they are quite feasible. The standard sentence sounds like this: “ if you booked a hotel room through our website and then show us that you could have booked the same room, on the same dates, but at a lower price, which is available to view and book on another website, then we. ..

• ...we will give the same price» writes booking.com;
• ...we will offer you the same price or lower» lures agoda.com;
• ...we will pay you triple the difference in the cost of the room or provide this room at the lowest price ostrovok.ru states promisingly.

Bank card security when booking

Transferring your bank card number and CVV code from an online booking system to a hotel makes your card vulnerable. It is a fact. As an example, here is an excerpt from the rules of booking.com. What does this mean? - in hotels, especially mid-level ones, information leakage can easily occur. Therefore, we recommend opening a separate card for bookings and transferring funds to it only as needed.

excerpt from booking.com rules

Another important point. In those rare cases when the client indicated an incorrect card number or CVV code, the hotel, without much concern for the safety of the tourist, notifies about the incident in a regular letter and asks to indicate the correct card number and code in the response letter. This should not be done. Reply that you would like to be sent a special secure link for entering data and transmitting it via the secure HTTPS protocol.

Requirements for a bank card when booking a hotel

• the card must be a level higher than VISA Electron or Maestro;
• The card from which the prepayment or blocking of funds was made may be asked to be shown at the hotel. This rule has long been outdated and is rarely used, but theoretically it is still in force, so be sure to take the card with you (even if you expect to pay for your hotel stay in cash);
• It is allowed to use a third party bank card (for example, when one card pays for the reservation of several rooms at once), but read how to do this correctly (otherwise you may violate the previous paragraph). Previously, in such a situation it was necessary to present a “letter of authorization” (a mere formality);
• you must use a card whose validity expires only after your stay (even if the conditions clearly state that prepayment and blocking of funds will not be made). An expired (not valid) card may cause the reservation to be cancelled.

Financial responsibility of the tourist after booking a hotel

On travel forums you can regularly find interesting questions about the consequences of providing a “blank” bank card in cases where the hotel must write off money. Without going into the ethical side of the issue, we will answer that, at the request of the hotel, the bank can write off a payment even from a debit card with a zero balance. After the card goes negative, the bank will file a claim personally with the client. In practice, such developments occur extremely rarely, only in cases of penalty payments (for example, for failure to show up at a hotel). As a rule, if the booking system is unable to write off or block funds, this results in trouble for the tourist - the hotel room reservation may be cancelled.

How to book a hotel yourself

So, finally we come to the most important thing - online hotel booking. You have long decided on the type of hotel room and know what to look for when choosing a hotel and in the booking conditions. Now open both hotel search engines at once - roomguru.ru and hotellook.ru to compare the current offers of all major booking systems. Then proceed as follows:

• Fill out the hotel search form (indicate the city, number of guests, arrival and departure dates).
• Refine the search result by adding sorting by different categories (price, star rating, area, type).
• Carefully examine the search results after entering different categories. For ease of perception, they can be sorted. Check the hotels you liked the most from reviews on the Internet. Be sure to pay attention to whether the room is subject to cancellation and under what conditions.
• Select a room and start the booking process. Fill in English language personal data (full name, email address, phone number), and also indicate your bank card number and CVV code (sometimes not required).
• Check for confirmation by email. A hotel voucher also becomes available in your personal account in the reservation system. Check the accuracy of filling out the voucher in detail.

Useful resources for tourists

roomguru.ru and hotellook.ru are hotel search engines that search through different booking systems and compare the results, helping to find the best deal

aviasales.ru and skyscanner.ru are airline ticket search engines that free you from the need to view the website of each airline separately

tripadvisor.ru - resource with the largest number useful and relevant reviews about tourist sites

booking.com - the world leader in hotel booking, is distinguished by high quality services, transparent prices and prompt support service

Comparison of prices for tourist tours

Buying a plane ticket in the digital age is not difficult. But sometimes you have to face a situation where it is impossible to do this right away. And then you have to solve the question: “How to book a plane ticket?” Sometimes it happens that a traveler does not have enough funds to pay for a ticket immediately. In this case, it would be useful for him to know how to book a ticket without paying.

In what cases may a reservation be necessary?

Online booking of air tickets may be necessary in the following cases:

• There is a risk of not getting a visa. Some states refuse it. Therefore, buying tickets in advance when this issue has not yet been resolved is very risky.
• The tourist does not have enough funds. It happens that the money has not yet been credited to the account, but the convenient fare for air travel and the ticket price are already known. In this case, they resort to booking. The purchase will be processed later.
• To obtain a visa, you sometimes need to present a return air ticket. It happens that a tourist does not intend to return in the foreseeable future or does not want to fly back the same way. For example, you cannot fly to Thailand without a return ticket - the passenger simply will not be put on the flight. If required for a visa, you can print out and present a paper copy of your reservation.

To obtain a visa

Many people are interested in the question: “How to book a plane ticket for a visa?” Often, the list of documents that are required to obtain a visa (for example, a Schengen visa) requires attaching a document on booking a hotel and air tickets. If the dates of the trip have not been determined, then paying for the flight solely for the sake of a visa is expensive and pointless. When crossing the border with some countries, a return ticket is required. As a rule, this should be a plane ticket! On a long journey, buying a travel document just for the sake of presenting it at every border is irrational. The solution is to book a ticket with the option of deferred payment.

Where and how to book a plane ticket without paying?

• On the airline website. Airlines will always provide a reservation without payment at a rate that suits the tourist, a few days before departure. For example, the German air carrier Lufthansa can provide a deferred payment for a couple of days, the American company United - for a week. Emirates, Korean Airlines, Hong Kong Airlines - for 10 days. But Lufthansa may charge a fee for canceling a guaranteed reservation, which is stated in the terms and conditions on the airline’s website. It would be important to note that if a tourist is really interested in purchasing a ticket, payment should be made as early as possible, since the air carrier has the right to cancel the reservation at any time.
• At ticket agencies. The most popular agencies where you can make online bookings of air tickets without paying are Euroavia Agent.ru. It should be kept in mind that it is impossible to say for sure how long the reservation will last. This largely depends on the time remaining before the flight of interest to the traveler departs. When trying to book a ticket 3 days in advance, it is naive to expect that the reservation will hold for more than a day. If a flight is booked 3 months in advance, then the airlines will most likely treat you with maximum loyalty and hold the reservation for quite a long time.

How do I confirm my reservation?

If necessary, you can print a paper copy of it. In this case, you should use special services designed to check booked flights. To identify a reservation on these sites, enter the 6-digit PNR reservation code and the passenger's last name in Latin. This way, the status of the unpaid reservation will be confirmed, and embassy staff will not ask unnecessary questions.

How to get a booked plane ticket?

After booking a flight and making payment, an itinerary receipt will be sent to the specified mail (e-mail) (it is also called an e-ticket, i.e. e-ticket). In order to receive a paper air ticket, the receipt must be printed and presented at the check-in counter at the airport.

On Federal Law No. 314-FZ

In December 2007, the President of the Russian Federation V.V. Putin signed Federal Law No. 314-FZ, which declared that documents used in the provision of air transportation services for passengers (be it a ticket, baggage receipt, etc.) can be issued in in electronic format. Since then, all Russian airlines have implemented the E-Ticket system.

How does it work?

• The airline client (passenger) selects and pays for an available flight.
• The airline reserves seats and sends the client an itinerary receipt, i.e., an e-ticket.
• The client prints it out, and on the day of departure it must be presented at the flight check-in counter.
• The airline operator verifies the client’s passport details and information in the e-ticket, after which a paper ticket is issued.
• After receiving it, the passenger can check in his luggage and proceed to the green zone, where he is inspected and the documents are again checked with the data on the paper ticket.
• After customs, the passenger must proceed to the waiting area, where boarding will begin after the flight is announced. Upon boarding, you will again need to present a paper ticket.
• After verification, the passenger is returned and can proceed to the ship.

What documents are needed for registration?

Anyone who wants to book plane tickets online needs to know that upon check-in they must present:

• for domestic flights: internal passport of a citizen of the Russian Federation with an itinerary receipt (e-ticket);
• for external flights: foreign passport (valid) with an itinerary receipt (e-ticket).

How to return an air ticket?

You managed to book plane tickets online, but now you have to return them? Then you should know that usually the details of the agent booking the flight are sent to the client’s e-mail with the itinerary receipt. You should find your agent and contact him as soon as possible.

About the procedure for booking air tickets

Tourists wondering how to book a plane ticket online should remember the following:

• An air ticket is an international travel document. Therefore, information on its booking and sale (flight description, passenger personal data, air ticket codes, fare rules, etc.) is provided in English.
• The personal data of a potential passenger must necessarily coincide with that written in his document. According to the rules of the International Carriers Association, no more than three errors are allowed in writing the passenger's last and first name. In this case, the first letter of the surname must be correct.

Those who are interested in how to book a plane ticket for a connecting flight should pay attention to the following points:

• the amount of minimum connecting time: sometimes at large airports where there is a large passenger turnover, it is insufficient for a transfer;
• at the transfer point you must go through passport control;
• you should clarify the need to collect baggage at the transfer point when traveling with different airlines;
• It is necessary to clarify information from the operator or airline about the change of airport at the transfer point, the distance of airports, the method of travel between them and the time of day that determines traffic on the roads; In addition, it is important to take into account the need to obtain a transit visa;
• upon completion of booking an air ticket, as already mentioned, the passenger receives a notification to his email, which indicates the reservation number, all flight details and the deadline for payment of the air ticket;
• after the operator receives confirmation of payment, an electronic ticket is sent to the same address;
• Airplane tickets booked for the same or adjacent dates, as well as those in which the first and last names of passengers or routes are the same, are subject to automatic cancellation by the airline, regardless of whether payment has been made, therefore, if there are identical reservations made in different agencies or on Internet sites, it is necessary to cancel duplicates or be sure to inform the operator about this.

About amendments and cancellations

Those wondering how to book a plane ticket should know that:

• until the payment has been made by the passenger and the ticket has not been sold, it is possible to make changes to the airline ticket reservation or cancel it without any additional payments;
• the sale of air tickets is the assignment of numbers to them on the stock of a particular airline; Air ticket codes are entered after payment is received into the operator’s account;
• In a booked or already sold air ticket, the names and surnames of passengers cannot be changed under any circumstances - this can only be done by canceling and creating a new ticket if there are seats on the flight;
• If you make a mistake while booking a ticket, or need to make changes or cancel, you should inform the operator about this.

How to pay for an air ticket?

Payment for air tickets is made in the following ways:

• during business hours at the operator’s office;
• in any bank by bank transfer (for individuals), from a company account (for legal entities), and in order to avoid misunderstandings associated with the movement of funds between banks, the payment made should be reported to the operator by phone/fax or email ;
• can be paid using credit card at the operator’s office (VISA, American Express, MASTERCARD are accepted for payment), while compensation for bank costs is added to the cost of the air ticket.

About the cost of the air ticket

Typically, the airline guarantees the cost of a ticket until 23:59 local time. With the onset of the next day, it may change (increase or decrease), since before the ticket is sold, the carrier has the right to make changes to the conditions. Airfare may vary depending on currency fluctuations. If payment is planned not on the day of booking, in order to avoid misunderstandings, before transferring money, you should check with the operator the actual cost of the air ticket.

Book an Aeroflot ticket

Aeroflot is a leading Russian airline and a member of the International Air Transport Association. The company has been operating on the market for a long time and is one of the largest in the country. Based in Sheremetyevo, it serves a large number of domestic and international flights. It is distinguished by a high level of service provided to air passengers.

In order to order air tickets, it is not necessary to contact the airport ticket office. This can be done online or by phone. For those who are interested in how to book a plane ticket, Aeroflot offers detailed instructions.

Let's get acquainted with the schedule

First of all, you need to go to the Aeroflot website and study the flight schedule. To make your search easier, we have introduced a convenient filter system. You should enter the departure and arrival times, departure and return dates in the appropriate field. After that, you just need to click: “Find”. In a moment, the client will be provided with a list of all flights to a specific destination and a specific day.

Select flight and fare

Next, with one click, clicking: “Buy a ticket”, you should go to the purchase page. Here you can familiarize yourself with the procedure for ordering air tickets. If the rules are clear to the potential passenger, he can check the appropriate box, after which all that remains is to fill out the fields (departure, arrival, date, time of departure, number of tickets ordered, class of service). After this, with one click you can call up a list of flights and select a fare.

Please check your completed fields before moving to the next page! Mistakes made when placing an order can be costly. When returning an air ticket, you will have to pay a penalty and issue new travel documents. If an error is made, the order must be canceled immediately by telephone.

Personal document

An air ticket is a personal document. Therefore, when placing an order, the client needs to enter his passport information. A flight within Russia requires entering the information of a regular passport; traveling abroad requires entering the information of a foreign passport. Last name and first name are written in Latin letters in the appropriate field.

About payment

You can pay for an Aeroflot air ticket in different ways: with a bank card on the website, through the QIWI system or at the company's representative office. should be indicated on the website. will be sent by email after payment.

About the nuances

• You can order Aeroflot tickets by phone, at an online ticket office or through a special online service.
• The airline holds the reservation for 24 hours. If the client does not pay for the order within this time, the ticket will be sold to another.
• When ordering economy class air tickets, please note that it will not be possible to return them or exchange them for others without significant financial losses. Aeroflot provides significant restrictions for this category of documents.
• This air carrier operates regular low-cost flights and charters. The first ones, despite their comparative cheapness, have inconvenient departure and arrival times. There is an additional charge for baggage and meals on the plane. Charters are also not always profitable. Their routes run only through countries that are popular among Russians. Moreover, the best seats usually booked by tour operators.
• Aeroflot sometimes offers discounts that are not widely advertised. You can learn about them by following company news. You can find out about the availability of cheap tickets by phone.
• If you book Aeroflot tickets one way, on holidays, weekends, it will cost more.
• Those who do not know how to book a plane ticket by phone should be reminded that they should try to provide their passport details, departure date and other information as clearly as possible. Otherwise, errors cannot be avoided when placing an order.